Background
Corporate Communication
is the term used to describe a variety of management functions related
to an organization's internal and external communications.
Depending on
the organization, corporate communication can include such traditional
disciplines as public relations, investor relations, employee relations,
community relations, media relations, labor relations, government
relations, technical communications, training and employee development,
marketing communications, management communications. Many organizations
also include philanthropic activity, crisis and emergency communications,
and advertising as part of corporate communication functions.
Technologies,
such as the Internet, underscore the global character of communication.
In practice, corporate communication is a strategic tool for the
corporation to gain a competitive advantage. Corporations use it
to lead, motivate, persuade, and inform employees -- and the public
as well. Understanding corporate communication provides the vision
a company requires in an information driven economy for strategic
planning.
Corporate communication
is more art than science. Its intellectual foundations began with
the Greeks and Romans with rhetoric. Its body of knowledge is interdisciplinary,
drawing on the methods and findings of: anthropology; communications;
language and linguistics; management and marketing; semiotics; sociology;
psychology.
Several universities
in the United States and in Europe are adding corporate communication
degrees at the graduate and undergraduate levels. An institute devoted
to the theory and practice of corporate communication would provide
a national and international focus for this increasingly important
field.
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